FREQUENTLY ASKED QUESTIONS 

We understand that borrowers may have questions before applying. Below are answers to some of the most common questions about our process, repayment structure, verification system, and loan requirements.

FAQ's

Who can apply for a loan?

Individuals and small business owners in Nigeria, who can provide the required verification documents and meet our assessment requirements may apply.

Why do borrowers start with smaller loan amounts?

Our system is designed to build trust, consistency, and repayment history first. Successful repayment helps borrowers unlock access to higher loan opportunities over time.

What documents are required?

Applicants may be required to provide:
• Valid ID
• NIN or BVN
• Proof of income or business activity
• Utility bill
• Guarantor information
• Bank details

 

Requirements may vary depending on loan tier and assessment.

How long does approval take?

Applications are reviewed once all required documents have been received and guarantor verification has been completed successfully.

Processing times may vary depending on the verification and assessment process. However, once all documents have been submitted and verified, a decision will typically be made within 24 hours.

 

Do you contact guarantors?

Yes. Guarantor verification is an important part of our review process and may include direct communication and identity confirmation.

What happens if I repay successfully?

Successful repayment history may qualify borrowers for higher loan opportunities and increased flexibility within our tier system.

What happens if repayment is late?

Late repayments may attract additional charges and may affect future borrowing eligibility.

We encourage all borrowers to communicate early if difficulties arise.

Are all applications approved?

No. All applications go through a structured assessment and verification process before approval decisions are made.